UGC & storytelling

Turn customers into ambassadors, tell your story

At Waitla, we believe every brand has a unique story—and your customers can become your strongest advocates. With storytelling and UGC, we create authentic content that drives engagement, trust, and visibility.

What we do

User Generated Content (UGC)

  • Collect and showcase content created by your customers
  • Run participatory social media campaigns
  • Moderate and curate authentic content
  • Amplify reach through brand ambassadors

Storytelling & brand content

  • Strategic narrative to tell your brand story
  • Impactful video, photo and copy content
  • Social campaigns, website and ads
  • Emotional and memorable positioning

Marketing integration

  • Combine UGC + storytelling + social strategy
  • Optimize for engagement and conversion
  • Measure impact and content ROI
  • Amplify via influencers and communities

Our approach

At Waitla, every piece of content is designed to:

1Capture attention

Hooks, native formats and short-form storytelling to stop the scroll.

2Involve your customers

Activation, participation, social proof and authentic content.

3Reinforce your brand

Consistency, emotion, repetition and distribution where your customers listen.

From authentic UGC to strategic storytelling, we make your brand speak where your customers listen.

Why choose Waitla?

  • Marketing + creative + digital expertise

  • Turning customers into ambassadors

  • Authentic and emotional content

  • Measurable, results-driven strategy

  • International experience across the team

For whom?

  • Consumer brands (fashion, food, tech…)

  • Startups & e-commerce

  • Agencies & event projects

  • Any brand looking to strengthen its community

Want your customers to tell your story?

Let’s build your UGC & storytelling campaigns

Bring your campaign to life

Your customers, your best storytellers.